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Refund and Return Policy

Eligibility for Refunds/Returns

  • Products must be unopened, in original packaging, and returned within 24 hours of receipt.
  • Refunds or exchanges are only offered for defective or incorrect items. Contact us at sales@flowstateflowers.com for more information.

Non-Refundable Items

  • Opened, used, or perishable items (including certain edibles) are non-refundable.

Process

  • Email us within 14 days with order details and reason for the return.
  • Upon approval, you will receive a shipping label. Refunds are issued after returned items are inspected.