Refund and Return Policy
Eligibility for Refunds/Returns
- Products must be unopened, in original packaging, and returned within 24 hours of receipt.
- Refunds or exchanges are only offered for defective or incorrect items. Contact us at sales@flowstateflowers.com for more information.
Non-Refundable Items
- Opened, used, or perishable items (including certain edibles) are non-refundable.
Process
- Email us within 14 days with order details and reason for the return.
- Upon approval, you will receive a shipping label. Refunds are issued after returned items are inspected.